Privacy policy
Information we collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Account preferences and settings
- Communications with our customer service team
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to your inquiries
- Send you important updates about your orders
- Improve our products and services
- Send you promotional offers and newsletters (with your consent)
- Comply with legal obligations
Information sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With trusted service providers who assist us in operating our website and conducting business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
Third-party services
We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies, and we encourage you to review them:
- Payment processors (Razorpay, PayU, etc.)
- Analytics services (Google Analytics)
- Email marketing platforms
- Customer support tools
Your rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Children’s privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.
Your continued use of our services after any changes constitutes acceptance of the updated privacy policy.
Contact information
If you have any questions about this privacy policy or our data practices, please contact us:
Phone: 18001025883
Email: support@jewelsofindia.org
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
Last updated: 23 June 2026